Returns & Refunds

How Gear Geek Returns Work

1

Login to your account

Guest shoppers simply request a password reset here to activate your account.

2

View your order list

Find the order which contains item(s) to return.

3

Select Return Item(s)

Select the item(s) and quantity to return.

4

Follow Instructions

Be sure to reply to the email we send after submitted your return.

Explainer Videos

FAQS

Guest accounts need to enable their Gear Geek account by requesting a password reset here. This will allow you to log in and request a return.

Only orders that have been shipped may be returned. For orders that have not yet left the warehouse and are a status of "awaiting fulfillment" please contact customer service to cancel the order.

There are currently no exclusions for any products we sell to be returned.

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